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Systems Development Life-Cycle

Step 1. Initiation
Step 2. System Concept Development
Step 3. Planning
Step 4. Requirements Analysis
Step 5. Design
Step 6. Development
Step 7. Integration and Test
Step 8. Implementation
Step 9. Operation and Maintenance
Step 10.Disposition

There are three major players present in this model; Customer (client), System Integrator, and Machine or device manufacturer.

In many instances, the result of step 4 (Requirements Analysis), is an RFQ for the system implementation has been issued to one or more systems integrators. Upon selecting the system integrator, step 5 (Design) begins. Upon completing step 5 (Design), the system or process flow is defined. One of the major outputs from step 5 are the RFQs for the major functional components of the finished system. Based on the RFQ responses (bids), the Machine or device manufacturers are chosen.

Steps 6, 7, and 8 are where all the individual functional components are integrated. This is where the system integrator makes sure the outputs and feedback between to machines or devices is defined and implemented. Step 8 ends with a full systems functional test in a real manufacturing situation is demonstrated to the customer. This test includes demonstrating all error conditions defined by the requirements document and the systems requirements document. If a specific device or machine fails its respective function it is corrected (programming, wiring, or design) by the manufacturer and the test begins anew.

Each of the scenarios presented is correct. The technician role being presented (customer, integrator, or manufacturer) is not clear. System diagnostics are mandatory and need to be well defined, even in small simple machines. There should be very few and extreme conditions under which the customer’s technician should ever have to dig into a machine's code to troubleshoot a problem. This condition usually indicates a design or integration oversight.

(You can find a complete description here, http://en.wikipedia.org/wiki/Systems_development_life-cycle)

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